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Frequently Asked Questions
1. What materials are your medical scrubs made from, and are they comfortable for all-day wear?
Our medical scrubs are made from a blend of high-quality polyester, spandex, nylon and viscose ensuring both comfort and durability. They are designed to be breathable and lightweight, making them ideal for long shifts. We understand the demands of healthcare professionals, so we focus on providing scrubs that offer ease of movement, all-day comfort and impeccable style.
2. Do you offer any discounts or promotions for bulk orders of scrubs or accessories?
Yes, we do offer discounts for bulk orders! If you're purchasing scrubs, medical uniforms, scrub caps or accessories in larger quantities, we can provide customized pricing to help you save more. Please reach out to us directly for a quote tailored to your specific needs and group size.
3. How should I care for my scrubs to ensure they last longer and maintain their colour?
To extend the life of your medical scrubs and keep them looking fresh, we recommend washing them in cold water with like colors and using a gentle detergent. Avoid using bleach or fabric softeners, as they can damage the fabric. Tumble dry on low heat or hang them to air dry. By following these care instructions, your scrubs will retain their color and shape over time.
4. Can I return or exchange my scrubs if they don’t fit properly? What is your return policy?
Absolutely! We understand that finding the right fit is crucial. If your medical scrubs don’t fit as expected, you can return or exchange them within 30 days of purchase, as long as they are in their original condition with tags still attached. Please contact our customer service team, and we’ll guide you through the return or exchange process.
5. Do you offer custom embroidery for names or logos on the scrubs?
Yes, we offer custom embroidery services for names, logos, or any other design you'd like on your scrubs. This is a great way to add a personal touch or brand your uniform. Just let us know what you need, and we’ll take care of the rest!
6. What is the estimated delivery time for orders placed in Canada and USA, and do you ship internationally?
For orders within Canada and USA, our standard delivery time is 3-7 business days. We also offer express shipping options if you need your items sooner. Currently, we ship across North America, but if you're outside of Canada and USA and interested in our products, please contact us directly, and we will be able to accommodate your request and offer you a custom shipping rate.